Warranty info

After-sale service

1.       Warranty Time: 
Warranty time about our products as following: 

Product Name

Warranty Time

Product Name

Warranty Time

USB Cables

12 months

Car Charger

12 months

Travel Chargers  

12 months

Earphone  

12  months

Accessories

6 months

 

 

2. Guarantee Policy:
To our products after selling, we just accept replacement or return caused by no working or bad quality during the warranty time (from we send it and till we get the return)

We don't accept the following faulty products:
A) Default or damaged caused by error operation
B) Broken or damaged on the way
C) The warranty sticker on the products are torn or damaged
D) Buyer ordered but can not sell caused not by no working or bad quality
E) Out of the warranty time

3. We offer technical support online and spare parts for repair .You can contact us by phone at 86-755 -81463615 or by E-mail at  support@chartop.com